Update on the new Telephone System - The new telephone system is now fully operational. We're noticing a big improvement to the service due largely to the call back option offered. This is confirmed by the  feedback we're reciving from our Patients which has been very positive. Thank you! 

Pre-Bookable Routine Appointments - Due to its success and the positive feedback received from Patients, we have decided to continue offering pre-bookable appointments which can be requested over the phone between 0800 - 1700 Mon - Fri. This adjustment is reducing the rush for appointments at 8am each morning. These appointments are routine and are ideal for non-urgent cases. We will attempt to offer a pre-bookable appointment within 5 working days of your call.

As you will appreciate, due to high demand we cannot always guarentee an appointment. If your need is urgent, please continue to call at 8am.

Colds & Flu Season - We're now entering that time of year when Colds & Flu infections are on the rise. This places a significant strain on the Practice. We would therefore be grateful if Patients only request an appointment when absolutely necessary. Remember, your local Pharmacies are a great source of help offering support and advice on managing these troublesome infections.